Overview
About Haptik
Haptik specializes in WhatsApp commerce, customer support, and loyalty programs with AI agents that drive sales and service across messaging channels.
Tasks
What This Agent Can Do
WhatsApp conversational commerce
Customer loyalty automation
Multilingual support globally
Catalog and payment integration
Sales conversion optimization
Workflow
How This Agent Works
Step 1: WhatsApp Engagement
Customer messages brand on WhatsApp.
Step 2: Commerce Conversation
AI guides through product discovery.
Step 3: Payment Processing
Secure checkout within messenger.
Step 4: Post-Purchase Support
Automated delivery and returns.